Terms of service

Last Updated: July 23, 2026

These Terms and Conditions govern your access to and use of SherpaChai.com, any related webpages, online services, features, content, and the Sherpa Chai online store.

The Site is operated by Sherpa Chai, LLC, a limited liability company based in Louisville, Colorado. In these Terms, “Sherpa Chai,” “we,” “us,” and “our” refer to Sherpa Chai, LLC. “You” and “your” refer to any visitor, customer, purchaser, or other user of the Site.

Please read these Terms carefully before accessing the Site or placing an order.

1. ACCEPTANCE OF THESE TERMS

By accessing the Site, creating an account, submitting information, or placing an order, you acknowledge that you have read, understood, and agreed to these Terms.

If you do not agree to these Terms, you must not access the Site, create an account, or purchase products through the Site.

These Terms apply to all Site visitors and customers. Additional policies referenced in these Terms, including our Privacy Policy, Shipping Policy, and Return Policy, form part of these Terms.

2. ELIGIBILITY

You must be at least 18 years old, or the age of legal majority in your jurisdiction, to place an order through the Site.

By using the Site or placing an order, you represent that:

You have the legal capacity to enter into a binding contract.
You will provide accurate, complete, and current information.
You are authorized to use the payment method submitted with your order.
You will use the Site only for lawful purposes.
You will comply with these Terms and all applicable laws.
The Site and its products are intended for customers located in the United States. We may restrict orders, services, or Site access based on location.

3. CHANGES TO THESE TERMS

We may update these Terms periodically to reflect changes in our business practices, services, technology, products, or legal obligations.

The updated version will be posted on the Site with a revised “Last Updated” date. Changes become effective when posted unless a later effective date is stated.

Your continued use of the Site after updated Terms become effective means that you accept the updated Terms.

Changes will not retroactively alter the material terms governing an order that we accepted before the updated Terms became effective, except when required by law.

4. PRIVACY

Our collection, use, storage, sharing, and protection of personal information are governed by our Privacy Policy.

Please review the Privacy Policy before using the Site or placing an order.

If these Terms conflict with the Privacy Policy regarding the collection, use, disclosure, retention, or protection of personal information, the Privacy Policy will control for that specific matter.

Your privacy rights may vary based on your location and applicable law.

5. ACCESS TO THE SITE

We grant you a limited, revocable, nonexclusive, nontransferable license to access and use the Site for personal and lawful shopping and informational purposes.

This license does not transfer ownership of the Site or any Site content to you.

We may modify, suspend, restrict, or discontinue any part of the Site at any time. We are not responsible for temporary interruptions caused by maintenance, technical issues, third-party service providers, security concerns, or events outside our reasonable control.

We do not guarantee that every product, service, feature, or page will remain available.

6. ACCOUNTS AND PASSWORDS

You may have the option to create an account to place orders or access certain Site features.

You are responsible for:

Providing accurate account information.
Maintaining the confidentiality of your password.
Restricting access to your computer and mobile devices.
Reviewing and updating your account information.
All activity conducted through your account.
You must notify us promptly if you believe your account or password has been accessed or used without authorization.
We may suspend, restrict, or terminate an account if we reasonably believe it has been used fraudulently, unlawfully, abusively, or in violation of these Terms.
We are not responsible for losses caused by your failure to protect your account credentials, except where responsibility cannot legally be excluded.

7. PROHIBITED ACTIVITIES

You may not use the Site to:

Violate any applicable law or regulation.
Submit false, misleading, fraudulent, or unauthorized orders.
Use another person’s identity, account, address, or payment information without authorization.
Interfere with the Site, its servers, networks, security features, or payment systems.
Introduce viruses, malware, malicious code, or harmful technology.
Attempt to gain unauthorized access to any account, system, database, or restricted area.
Use automated tools, bots, crawlers, scrapers, or data-mining technology without our written permission.
Copy, reproduce, distribute, publish, sell, license, or commercially exploit Site content without written permission.
Collect personal information about other users.
Use the Site to send spam, abusive communications, or unlawful material.
Purchase products for unauthorized commercial resale.
Circumvent product limits, promotional conditions, fraud controls, or security measures.
Misrepresent your relationship with Sherpa Chai.
Engage in conduct that could damage Sherpa Chai, our customers, or our service providers.
We may investigate suspected violations and cooperate with law enforcement or regulatory authorities when legally required.

8. PRODUCT INFORMATION

We make reasonable efforts to provide accurate product descriptions, ingredients, quantities, photographs, prices, and availability information.

However, minor differences may occur because of:

Packaging updates.
Label changes.
Ingredient or formulation updates.
Product photography and lighting.
Screen and device display settings.
Manufacturing variations.
Supplier changes.
Product improvements.
Product photographs are provided for general representation. Actual packaging, labeling, color, or appearance may differ from online images.
We may update product descriptions, ingredients, packaging, quantities, or specifications when reasonably necessary. We will not knowingly substitute a materially different product without informing you or obtaining any consent required by law.
If a product page conflicts with the label on the product you receive, contact us before consuming the product, particularly when the difference concerns ingredients, allergens, dietary information, or safety instructions.

9. FOOD, INGREDIENT, AND ALLERGEN INFORMATION

Sherpa Chai products are food and beverage products. You are responsible for reviewing all ingredients, preparation instructions, storage instructions, warnings, and other information before consuming or serving a product.

Based on Sherpa Chai’s current formulations, Sherpa Chai products are not intentionally formulated with ingredients that are among the major food allergens identified under applicable United States law.

Ingredient suppliers, production methods, facilities, and product formulations may change. Unless expressly stated on the physical product label, Sherpa Chai does not guarantee that a product is free from trace allergens or possible cross-contact.

Customers with food allergies, sensitivities, intolerances, medical conditions, or dietary restrictions must carefully review the physical product label before consumption and contact Sherpa Chai with any questions.

Do not consume a product if:

The package appears damaged, opened, tampered with, leaking, swollen, or otherwise unsafe.
The product appears spoiled or contaminated.
The product has passed an applicable expiration or use-by date.
You are allergic or sensitive to any listed ingredient.
The online information and physical label materially conflict regarding ingredients or allergen information.
Contact us promptly if you receive a product with damaged packaging, incorrect labeling, or a suspected safety issue.

10. HEALTH AND MEDICAL DISCLAIMER

Information on the Site is provided for general informational purposes only.

Nothing on the Site is intended to provide medical, nutritional, dietary, or healthcare advice. Site information is not intended to diagnose, treat, cure, mitigate, or prevent any disease or health condition.

Statements concerning products have not necessarily been evaluated by the United States Food and Drug Administration unless specifically stated otherwise.

You should consult a qualified physician, dietitian, nutritionist, or other healthcare professional before making decisions relating to your health, diet, allergies, pregnancy, medication, or medical condition.

Your reliance on Site information is at your own risk.

11. PRODUCT AVAILABILITY

All products are subject to availability.

Inventory information displayed on the Site may not always reflect real-time stock levels. An item may become unavailable after you place an order.

We may:

Limit the quantity of products available for purchase.
Limit sales to particular customers, households, addresses, or geographic areas.
Discontinue a product.
Decline or cancel an order because of inventory shortages.
We will provide a refund for any unavailable item that was charged but cannot be fulfilled.

12. PRICES

Prices are displayed in United States dollars unless otherwise stated.

We may change product prices at any time before accepting an order. A price change will not affect an order that we have already accepted, except where the displayed price resulted from an obvious error and applicable law permits correction.

Product prices may exclude shipping charges, handling charges, sales tax, or other applicable charges. Any additional charges will be displayed during checkout before you submit your order.

We make reasonable efforts to display accurate prices. If a product is listed at an incorrect price due to a typographical, technical, system, supplier, or human error, we may reject or cancel the affected order.

If we cancel an order after payment has been collected, we will refund the amount charged for the cancelled item or order.

13. TAXES

You are responsible for applicable sales, use, excise, or similar taxes associated with your purchase.

Taxes will be calculated and collected when required based on the information available at checkout, including the shipping destination.

You are responsible for providing accurate billing and shipping information so that applicable taxes can be calculated correctly.

14. ORDERS AND ORDER ACCEPTANCE

Submitting an order constitutes an offer to purchase products under these Terms.

An order confirmation, payment authorization, or automated email confirms that we received your order. It does not necessarily mean that we accepted the order.

We may review the order for:

Product availability.
Payment authorization.
Pricing accuracy.
Address verification.
Shipping eligibility.
Quantity restrictions.
Suspected fraud.
Compliance with these Terms.
We accept an order when we send a shipment confirmation or otherwise expressly confirm acceptance.
We may refuse, limit, reject, or cancel an order before acceptance for any lawful reason.
We may also cancel an accepted order when fulfillment becomes impossible because of a product recall, safety issue, legal restriction, inventory error, pricing error, payment failure, fraudulent activity, or event outside our reasonable control.
If we cancel an order after collecting payment, we will issue a refund to the original payment method, subject to processing times controlled by the payment provider.

15. PAYMENT

Payment is due when you submit your order unless otherwise stated.

We may accept payment methods displayed during checkout. Payment services may be provided by Shopify or other third-party payment processors.

By submitting payment information, you represent that:

The information is accurate.
You are authorized to use the payment method.
You authorize us and our payment providers to charge the total amount displayed at checkout.
Payment authorization may occur before order acceptance. A temporary authorization hold does not necessarily mean that the order has been accepted.
If payment is declined, reversed, disputed, or identified as potentially fraudulent, we may suspend or cancel the order.
You remain responsible for valid charges relating to products that you ordered, received, and did not lawfully return.

16. FRAUD PREVENTION

We may use fraud-prevention tools and verification procedures to protect customers and our business.

We may contact you to verify:

Your identity.
Your billing information.
Your shipping address.
Your payment authorization.
The purpose or quantity of an order.
Failure to provide requested verification may result in delayed fulfillment or order cancellation.
We may refuse orders associated with suspected fraud, unauthorized payment methods, reshipping schemes, abusive returns, chargeback misuse, or other unlawful activity.

17. SHIPPING DESTINATIONS

Sherpa Chai currently ships online orders only to eligible physical street addresses within the 48 contiguous United States.

We do not ship online orders to Alaska, Hawaii, United States territories, international destinations, APO, FPO, or DPO military addresses, or post office boxes.

UPS is Sherpa Chai’s only customer-facing shipping carrier. Because UPS does not deliver standard Sherpa Chai shipments to post office boxes, you must provide a complete physical street address during checkout.

In rare cases, Sherpa Chai may arrange local hand delivery directly with a customer. Hand delivery is available only at Sherpa Chai’s discretion, is not a customer-selectable checkout option, and is not guaranteed for any order or location.

An address accepted by the checkout system does not guarantee that we can fulfill or deliver the order to that address.

You are responsible for confirming that your shipping address is complete, accurate, secure, and capable of receiving the shipment.

18. PROCESSING AND DELIVERY ESTIMATES

Order processing and delivery estimates may be displayed on the Site, during checkout, in our Shipping Policy, or in order communications.

Processing and delivery dates are estimates unless we expressly state that a particular date is guaranteed.

Delivery estimates may be affected by:

Order volume.
Weather.
UPS delays.
Incorrect addresses.
Remote delivery locations.
Holidays.
Supply shortages.
Natural disasters.
Government actions.
Labor disruptions.
Security incidents.
Events outside our reasonable control.
We will make reasonable efforts to ship accepted orders within the timeframe communicated to you.
If we cannot ship within the promised period, we will provide any notice, cancellation opportunity, consent request, or refund required by applicable law.

19. SHIPPING CHARGES

Shipping charges are calculated using factors that may include:

Delivery destination.
Package dimensions.
Product weight.
Order value.
UPS rates.
The UPS service assigned to the order.
Packaging requirements.
Shipping charges will be shown during checkout before you submit your order.
We may correct a shipping charge caused by an obvious technical or calculation error before accepting the order. We will contact you when additional payment or approval is required.

20. ADDRESS ERRORS AND UNDELIVERABLE ORDERS

You are responsible for reviewing your shipping address before submitting an order.

Contact us immediately if you discover an address error. We cannot guarantee that an address can be changed after an order has entered processing or fulfillment.

We are not responsible for delivery failure caused by an incomplete, inaccurate, outdated, unauthorized, or post office box address provided by you.

If a package is returned to us because of an address error, refusal, failed delivery, or unclaimed shipment, we may:

Refund the product price after deducting permitted shipping and handling costs.
Request payment of additional shipping charges before reshipping.
Decline to reship products that cannot safely or legally be resold.
Any refund or reshipment will remain subject to our Shipping Policy and Return Policy.

21. DELIVERY AND RISK OF LOSS

Ownership and risk of loss pass to you upon delivery to the address provided with the order, except where applicable law requires a different result.

UPS delivery confirmation or, for an approved local hand delivery, Sherpa Chai’s reasonable delivery record may serve as evidence that the order was delivered.

You are responsible for providing a reasonably secure delivery location and retrieving the package promptly after delivery.

Contact us promptly if UPS tracking shows delivery but you cannot locate the package. We may assist with a UPS investigation, but we cannot guarantee UPS’s findings or recovery of a package.

Nothing in this section limits rights that cannot legally be waived.

22. DAMAGED, INCORRECT, OR MISSING ITEMS

Inspect your order promptly after delivery.

A product arrives damaged.
A package appears to have been tampered with.
You receive the wrong product.
An item is missing.
A product appears unsafe or defective.
We may request your order number, a description of the issue, photographs of the product and shipping box, photographs of the shipping label, the product lot code or expiration date, and retention of the product and packaging during our investigation.
Depending on the circumstances and applicable policy, we may provide a replacement, refund, store credit, or other appropriate resolution.
Do not consume a product that appears damaged, contaminated, incorrectly labeled, or unsafe.

23. ORDER CHANGES AND CANCELLATIONS

You may request an order change or cancellation before fulfillment begins.

We cannot guarantee that we can modify or cancel an order after it has been submitted. Orders may enter processing shortly after placement.

Once an order has shipped, it cannot be cancelled. It may be eligible for a return or other resolution under our Return Policy.

We may cancel an order for the reasons described in these Terms.

Approved refunds will be issued to the original payment method unless applicable law requires otherwise.

24. RETURNS, REFUNDS, AND REPLACEMENTS

Returns, refunds, replacements, exchanges, and store credits are governed by our Return Policy, which is incorporated into these Terms.

Because our products are consumable food and beverage products, opened products and certain perishable or safety-sensitive products may not be eligible for return.

Nothing in these Terms prevents us from providing a refund, replacement, or other remedy when:

A product is defective.
A product is damaged during delivery.
An incorrect product was supplied.
The order was not fulfilled.
Applicable law requires a remedy.
You must follow the instructions and request periods stated in our Return Policy.
Refund processing times may vary based on the bank, card issuer, payment provider, or other financial institution.
Original shipping charges and return shipping charges may be nonrefundable when permitted by law and stated in our Return Policy.

25. PROMOTIONS AND DISCOUNT CODES

We may offer discount codes, sales, giveaways, free-shipping offers, bundles, or other promotions.

Promotions may have separate rules, including:

Eligibility requirements.
Start and end dates.
Product restrictions.
Minimum purchase amounts.
Geographic restrictions.
Quantity limits.
One-time-use restrictions.
Restrictions on combining offers.
Unless otherwise stated, discounts cannot be applied retroactively, have no cash value, cannot be exchanged for cash, and only one discount code may be used per order.
Promotions are available while supplies last.
We may modify, suspend, or cancel a promotion when permitted by law. We may cancel orders involving unauthorized, fraudulent, duplicated, manipulated, or technically incorrect promotion use.

26. RECALLS AND PRODUCT SAFETY

We may contact customers about product recalls, safety warnings, ingredient corrections, labeling issues, or other important product information.

You agree to provide accurate contact information with your order and to review important order-related communications.

If a product is recalled or subject to a safety notice, follow the instructions provided by Sherpa Chai, the manufacturer, or the relevant government authority.

Do not sell, serve, donate, or consume a recalled product.

27. ELECTRONIC COMMUNICATIONS

By using the Site or placing an order, you consent to receive electronic communications relating to:

Your account.
Your order.
Payment.
Shipping.
Returns.
Security.
Product safety.
Changes to policies.
Customer service.
Electronic communications may be sent through email, text message, account notifications, or Site notices, depending on the information and permissions you provide.
Transactional communications are separate from marketing communications.
Marketing emails or messages will be sent only as permitted by applicable law. You may unsubscribe from marketing communications using the method provided in the communication.
Unsubscribing from marketing communications will not prevent us from sending necessary transactional, safety, legal, or account-related communications.

28. CUSTOMER REVIEWS AND SUBMISSIONS

The Site may allow you to submit reviews, photographs, feedback, comments, suggestions, recipes, questions, or other content.

You retain ownership of content you submit. By submitting content, you grant Sherpa Chai a worldwide, nonexclusive, royalty-free, transferable, sublicensable license to use, reproduce, edit, publish, translate, display, distribute, and create derivative works from that content for business, promotional, customer-service, and Site-related purposes.

This license continues for as long as the content is used by us, subject to applicable privacy and consumer-protection laws.

You represent that:

You own or have permission to submit the content.
The content is truthful and based on your genuine experience.
The content does not violate another person’s intellectual property, privacy, publicity, or contractual rights.
The content is not defamatory, fraudulent, abusive, unlawful, obscene, threatening, or misleading.
The content does not contain malware, spam, or unauthorized advertising.
We may review, reject, edit, remove, or decline to publish submitted content. We are not required to publish every review or submission.
We may identify reviews that were incentivized, sponsored, or connected to free products when disclosure is appropriate.

29. INTELLECTUAL PROPERTY

The Site and its content are owned by or licensed to Sherpa Chai and are protected by applicable copyright, trademark, trade dress, and other intellectual-property laws.

Protected content may include:

The Sherpa Chai name.
Logos.
Product names.
Packaging.
Labels.
Photographs.
Graphics.
Videos.
Text.
Recipes.
Website designs.
Software.
Icons.
Marketing materials.
Trade dress.
Nothing in these Terms grants you ownership of any intellectual property.
You may view and use Site content for personal, noncommercial purposes. You may not reproduce, modify, publish, distribute, display, sell, license, create derivative works from, or commercially exploit Site content without our prior written permission.
Sherpa Chai and related names, designs, and logos may be registered or unregistered trademarks. You may not use them in a way that suggests sponsorship, approval, partnership, or affiliation without written authorization.

30. COPYRIGHT COMPLAINTS

If you believe that material on the Site infringes your copyright, contact us with:

Your name and contact information.
Identification of the copyrighted work.
Identification and location of the allegedly infringing material.
A statement that you have a good-faith belief that the use is unauthorized.
A statement that the information you provide is accurate.
Your physical or electronic signature.
We may request additional information before acting on a complaint.

31. THIRD-PARTY SERVICES AND LINKS

The Site may use or link to third-party services, including:

Shopify.
Payment processors.
UPS and authorized delivery providers.
Analytics providers.
Advertising platforms.
Social media platforms.
Customer-review services.
External websites.
Third-party services operate under their own terms and privacy policies.
A link to a third-party website does not mean that Sherpa Chai owns, controls, endorses, or guarantees that website.
We are not responsible for third-party content, security, availability, policies, products, or services, except where applicable law imposes responsibility.
Your use of a third-party service is at your own risk and may be subject to separate agreements.

32. SITE INFORMATION

We make reasonable efforts to provide accurate and timely information. We do not guarantee that all Site content will always be complete, current, or error-free.

Site information may contain:

Typographical errors.
Pricing errors.
Outdated information.
Technical inaccuracies.
Product description errors.
Availability errors.
We may correct or update Site information at any time.
Nothing on the Site should be treated as a guarantee unless we expressly identify it as one.

33. DISCLAIMER OF WARRANTIES

To the fullest extent permitted by law, the Site and its content are provided “as is” and “as available.”

Sherpa Chai does not warrant that:

The Site will always be available.
The Site will operate without interruption.
The Site will be free from errors.
Every defect will be corrected.
The Site or its servers will be free from harmful components.
Site information will always be complete, current, or accurate.
The Site will meet every user’s requirements.
To the fullest extent permitted by law, we disclaim implied warranties relating to the Site, including implied warranties of merchantability, fitness for a particular purpose, title, and noninfringement.
Product warranties and consumer rights remain subject to applicable law. Nothing in these Terms excludes any warranty or consumer right that cannot legally be excluded.
Some jurisdictions do not permit certain warranty disclaimers. In those jurisdictions, the disclaimers apply only to the maximum extent permitted by law.

34. LIMITATION OF LIABILITY

To the fullest extent permitted by law, Sherpa Chai and its officers, directors, employees, agents, contractors, affiliates, licensors, suppliers, and service providers will not be liable for indirect, incidental, special, exemplary, punitive, or consequential damages arising from or connected with:

Your use of or inability to use the Site.
A Site interruption.
Loss of data.
Loss of profits or revenue.
Loss of business opportunity.
Unauthorized access to an account.
Reliance on Site content.
Third-party websites or services.
Delivery delays outside our reasonable control.
For claims directly arising from a purchased product, our total aggregate liability will not exceed the amount you paid for the product giving rise to the claim.
For claims relating only to use of the Site and not to a product purchase, our total aggregate liability will not exceed one hundred United States dollars.
These limits do not apply to fraud, willful misconduct, gross negligence where liability cannot be limited, personal injury or property damage caused by a defective product where liability cannot be limited, or rights or remedies that cannot legally be excluded or limited.
Some jurisdictions do not permit certain liability limitations. In those jurisdictions, these limitations apply only to the maximum extent permitted by law.

35. INDEMNIFICATION

To the fullest extent permitted by law, you agree to defend, indemnify, and hold harmless Sherpa Chai and its officers, directors, employees, agents, contractors, affiliates, licensors, suppliers, and service providers from third-party claims, liabilities, losses, damages, judgments, and reasonable legal expenses arising from:

Your unlawful use of the Site.
Your material violation of these Terms.
Your infringement of another person’s rights.
Content that you submit.
Fraudulent or unauthorized activity conducted through your account.
Your intentional misconduct.
This obligation does not apply to the extent a claim was caused by Sherpa Chai’s negligence, willful misconduct, breach of these Terms, or violation of applicable law.

36. FORCE MAJEURE

Sherpa Chai will not be responsible for a delay or failure caused by events outside our reasonable control, including:

Natural disasters.
Severe weather.
Fire.
Flood.
Earthquake.
Pandemic.
Epidemic.
War.
Terrorism.
Civil unrest.
Labor disruptions.
Transportation interruptions.
UPS or delivery failures.
Supply shortages.
Utility outages.
Internet outages.
Cyberattacks.
Government actions.
Import or export restrictions.
Legal or regulatory changes.
Failures of third-party service providers.
This section does not remove any cancellation, notice, refund, or consumer right required by applicable law.

37. SUSPENSION AND TERMINATION

We may suspend or terminate your access to the Site or your account if:

You violate these Terms.
You engage in fraud or unlawful conduct.
You misuse promotions or return procedures.
You interfere with Site security.
You threaten or abuse customers, employees, or service providers.
Your continued access creates legal, security, or operational risk.
Termination does not affect obligations or liabilities that arose before termination.
Sections that logically should continue after termination will survive, including intellectual-property, warranty, liability, indemnification, dispute, and governing-law provisions.

38. GOVERNING LAW

These Terms and any dispute arising from the Site, an order, or a product will be governed by the laws of the State of Colorado, without regard to conflict-of-law principles.

This choice of law does not deprive you of any mandatory consumer protection provided by the law of your state of residence that cannot legally be waived.

39. JURISDICTION AND VENUE

Unless applicable law requires otherwise, any legal action arising from or relating to these Terms, the Site, an order, or a product must be brought in a state court with proper jurisdiction in Colorado or the United States District Court for the District of Colorado.

You and Sherpa Chai consent to the personal jurisdiction of those courts.

Before filing a legal claim, you agree to provide written notice describing the dispute and requested resolution. The parties will make a good-faith effort to resolve the dispute informally for at least thirty days after the notice is received.

This informal resolution requirement does not prevent either party from seeking urgent injunctive relief or filing a claim before an applicable limitation period expires.

40. JURY TRIAL WAIVER

TO THE FULLEST EXTENT PERMITTED BY LAW, YOU AND SHERPA CHAI KNOWINGLY AND VOLUNTARILY WAIVE ANY RIGHT TO A TRIAL BY JURY FOR A DISPUTE ARISING FROM OR RELATING TO THESE TERMS, THE SITE, AN ORDER, OR A PRODUCT.

This waiver does not apply where prohibited or unenforceable under applicable law.

41. TIME LIMIT FOR CLAIMS

To the fullest extent permitted by law, any claim arising from these Terms or your use of the Site must be filed within one year after the event giving rise to the claim.

This contractual period does not apply when applicable law prohibits shortening the statutory limitation period.

42. SEVERABILITY

If any provision of these Terms is found invalid, illegal, or unenforceable, that provision will be enforced to the maximum extent permitted.

The remaining provisions will continue in full force.

43. NO WAIVER

Our failure to enforce a provision of these Terms does not waive that provision or our right to enforce it later.

A waiver is effective only when provided in writing by an authorized representative of Sherpa Chai.

44. ASSIGNMENT

You may not assign or transfer your rights or obligations under these Terms without our prior written consent.

We may assign or transfer these Terms in connection with a merger, acquisition, financing, corporate reorganization, sale of assets, or transfer of the Sherpa Chai business, subject to applicable law.

45. ENTIRE AGREEMENT

These Terms, together with the Privacy Policy, Shipping Policy, Return Policy, and any additional terms presented during checkout, constitute the entire agreement between you and Sherpa Chai regarding the Site and online orders.

If these Terms conflict with another policy:

The Privacy Policy controls matters involving personal information.
The Return Policy controls return, refund, replacement, and exchange procedures.
The Shipping Policy controls shipping methods, processing estimates, delivery procedures, and shipping charges.
These Terms control all other matters unless applicable law requires otherwise.

46. HEADINGS

Section headings are included for convenience and do not affect the interpretation of these Terms.

47. CONTACT INFORMATION

Questions about these Terms, products, orders, returns, or other matters may be directed to:

Sherpa Chai, LLC

Business Email: orders@sherpachai.com

Website: SherpaChai.com

Legal notices may be sent by email to orders@sherpachai.com.